Complaints Procedure

Aims

  • To underpin the school’s aims and objectives by giving due consideration to complaints.
  • To ensure that all complaints are considered fully, fairly and confidentially, promptly, thoroughly and, in the first instance, on an informal basis.
  • To ensure that there is an effective partnership between school, staff and parents.
  • To ensure that all members of the school community can have their points of view heard.

Complaints Policy